Contact
Reach out for collaborations, prompt requests, or feature ideas.
Use this page for product questions, billing issues, account help, collaboration requests, content feedback, or prompt-library suggestions. Louraai is a small creator-led studio, so clear messages with context are the fastest way to get a useful response.
Email: hello@louraai.com
Threads: https://www.threads.com/@loura_ai?igshid=NTc4MTIwNjQ2YQ==
What to include
- For account or billing help, include the email address used to sign in and a short description of the issue.
- For generation problems, include the model, ratio, prompt summary, and whether you used a reference image.
- For gallery or preset feedback, include the page link and explain what looks wrong or unclear.
- For collaborations, include your brand, audience, timeline, and the type of visuals you want to create.
Content and safety requests
If you believe a public prompt, image, video preset, or shared example should be corrected or removed, send the exact URL and the reason for the request. Louraai reviews reports involving broken media, misleading descriptions, rights concerns, unsafe content, or low-quality examples.
Typical response time
Most non-urgent messages are reviewed within a few business days. Payment, account access, and safety-related issues are prioritized when enough information is provided to investigate them.