Privacy Policy

1. Who we are

Louraai is an AI creator platform that lets users generate, edit, save, and browse AI-generated images and prompt examples. If you have questions about this policy, contact us at hello@louraai.com.

2. Information we collect

We may collect the following information when you use Louraai:

• Account information, such as your email address, name, profile image, and authentication provider details.
• Content you provide, including prompts, uploaded reference images, generated images, albums, and gallery interactions.
• Usage information, such as generation history, selected models, aspect ratios, credit usage, and basic product activity.
• Payment and subscription information processed through our payment provider when billing is enabled.
• Technical information, such as browser type, device information, IP address, logs, cookies, and similar diagnostics.

3. How we use information

We use information to:

• Provide authentication, account access, and user dashboards.
• Generate, edit, store, display, and organize AI images.
• Track plans, credits, usage, and generation limits.
• Operate admin-uploaded public gallery content for inspiration.
• Improve reliability, security, moderation, and user experience.
• Respond to support requests and communicate service updates.
• Comply with legal, tax, fraud prevention, and platform safety obligations.

4. AI generation and third-party processors

To provide the service, prompts, uploaded reference images, and generation settings may be sent to third-party AI and infrastructure providers, including Google Gemini image models, Supabase, Cloudinary, Vercel, and Stripe when payments are enabled. These providers process data on our behalf to authenticate users, generate images, store files, host the application, and process payments.

5. Public and private content

Your personal generation dashboard is intended for your account. The public gallery is shared content uploaded or managed by admins for inspiration. Do not upload content you do not have the right to use, and do not include sensitive personal information in prompts or images.

6. Cookies and authentication

We use cookies and similar storage technologies to keep you signed in, secure your session, remember preferences, and operate the application. Google OAuth and Supabase Auth may also use cookies or redirects as part of sign-in.

7. Data retention

We keep account, generation, and billing-related records for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records. You may request deletion of your account or personal data by contacting us.

8. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, export, or restrict processing of your personal data. To make a request, email hello@louraai.com. We may need to verify your identity before acting on a request.

9. Security

We use reasonable technical and organizational safeguards to protect user information. No online service is perfectly secure, so you are responsible for keeping your account credentials and connected email account secure.

10. Children

Louraai is not intended for children under 13, or under the minimum age required in your country. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

11. Changes to this policy

We may update this Privacy Policy as the product changes. The updated date at the top of this page shows when the latest version became effective.